Frequently Asked Questions

    1. Who is Glamour Home?

Glamour Home is a trusted manufacturer and wholesale supplier of stylish, high-quality home furnishings and décor, offering exceptional design, quality, and value.

With a passion for innovative design and a commitment to excellence, we specialize in creating furniture and home accessories that combine modern aesthetics, everyday functionality, and lasting appeal.

Our dedicated in-house design team works closely with our manufacturing partners to introduce fresh, trend-forward collections every quarter, ensuring our retail partners have access to exciting new products that meet evolving consumer preferences.

Backed by advanced technology, efficient logistics, and a strategically operated distribution center, Glamour Home provides a seamless, reliable dropshipping experience. From product development to final delivery, we are committed to helping our retail partners grow their businesses through exceptional products, dependable fulfillment, and outstanding customer service.

 

    2. How can I become a Glamour Home retail partner?

Partnering with Glamour Home is simple!

We welcome qualified retailers, e-commerce businesses, and home furnishing professionals who are interested in offering our products to their customers.

To apply for a wholesale account, please email cs@glamourhomedecor.com with the following information:

  • Business name and contact information
  • Company website or online store URL
  • Physical retail store address, if applicable
  • Valid reseller certificate
  • Business Tax ID

Our team will review your information and respond within 48 business hours.

We look forward to building successful, long-term partnerships and helping your business grow with our diverse collection of stylish home furnishings.

 

    3. How quickly will my order ship?

Fast, dependable order fulfillment is one of our top priorities.

At Glamour Home, we understand that timely shipping is essential to customer satisfaction and your business's success.

  • Fast Processing: Orders are typically processed within just 1 business day.
  • Reliable Delivery: Standard FedEx Ground shipments generally arrive within 2–6 business days, depending on the destination.
  • Efficient Fulfillment: Our distribution operations are designed to ensure orders are handled accurately, securely, and efficiently.

We are committed to providing a smooth fulfillment experience so you can focus on growing your business while we take care of the logistics.

 

    4. Does Glamour Home offer a product warranty?

Absolutely! We stand behind the quality of our products.

Glamour Home provides a 30-day manufacturer's parts warranty to help ensure customer satisfaction and peace of mind.

If a product arrives with a defective or damaged component, a warranty claim may be submitted within 30 days of delivery.

For eligible claims, we will provide replacement parts at no additional cost.

Our customer service team is dedicated to resolving product concerns promptly and professionally, helping minimize inconvenience for both our retail partners and their customers.

 

    5. What is your return policy?

We offer a straightforward 30-day return policy.

We understand that customer satisfaction is essential, and we strive to make the return process as clear and convenient as possible.

Returns are accepted within 30 days of the customer's receipt of the product, subject to the following conditions:

  • Merchandise must be returned in its original packaging.
  • Products must be in resalable condition upon arrival at our warehouse.
  • Eligible returns will receive a refund following inspection and approval.
  • Return shipping costs are the responsibility of the customer or retailer.

Our customer service team is available to assist with return inquiries and help facilitate an efficient resolution.

 

    6. What happens if a package is lost during shipping?

Your shipments are important to us, and we are committed to resolving shipping issues responsibly.

If a package is confirmed lost while in transit, Glamour Home will cover the loss and provide either:

  • A replacement shipment at no additional charge, or
  • A refund for the lost merchandise.

Please note that if the shipping carrier provides valid proof of delivery, the shipment will be considered delivered and will not qualify for a lost-package refund.

Our team will work to assist with shipping investigations and resolve eligible claims as efficiently as possible.

 

    7. Where does Glamour Home ship?

Glamour Home proudly serves customers throughout the contiguous United States.

We currently offer shipping to all 48 contiguous U.S. states, supported by our streamlined domestic distribution network.

At this time, we do not offer shipping to:

  • Alaska
  • Hawaii
  • Puerto Rico
  • International destinations

By focusing on our established domestic shipping network, we strive to maintain fast order processing, dependable delivery, and competitive logistics services for our retail partners.